I asked them why did the delivery man/women **** it as delivered then they said it was error and that the driver will be held responsible but to contact the seller to figure out where the package is so for another week I contact and email fashion nova four days straight for them to tell me to wait another 72 hours in each email. So I ask well why didnt the delivery driver do that? Then they said they had to do an investigation and they said they do not have a tracking on any package of mine they never received a package for me. So I called on trac the delivery service and they said it was delivered on July 2nd and I told them no package was delivered and what was the protocol when a delivery driver delivers a package they said they are supposed to take a picture and **** as delivered. I never received a package no one on block has it either. I waited 3 weeks no package for them to say we lost your package ok then another week went by and they said your package was delivered on July 2nd. I placed a order on June 14th I qualified for free shipping which is a one week times. I placed a order from fashion nova like I have many times before. Contact Fashion Nova at 2801 East 45th, Vernon, CA 90058 +. You can withdraw your consent at any time by texting STOP to 55525. Consent is not a condition of any purchase. cart reminders) from Fashion Nova CA at the cell number used when signing up. By submitting this form, you agree to receive recurring automated marketing text messages (e.g. īy signing up for email, you agree to Fashion Nova's Terms of Service and Privacy Policy. Contact Fashion Nova at 2801 East 46th, Vernon, CA 90058 +. You can withdraw your consent at any time by texting STOP. If Fashion Nova notices that a package is not moving, Fashion Nova may attempt to proactively resolve these issues.īy signing up for email, you agree to Fashion Nova's Terms of Service and Privacy Policy.īy submitting this form, you agree to receive recurring automated marketing text messages (e.g. The “Fashion Nova Order Confirmation Email”, should be able to be used as your invoice/proof of purchase.Įach country's shipping policies are subject to change and Fashion Nova would not be able to provide specific information on your country's policies or processes. The customer may be required to provide the shipper and/or country with an invoice/proof of purchase and/or ID verification. This is the most common reason that your order is not moving or held at customs When making an international order, the destination country may require you to verify information about the order and the recipient. You can check the status of your order using our Track Order page. If your package has remained “In Transit” for 7+ days since the most recent tracking update, please reach out to us to further investigate your issue. Sometimes, due to circumstances that are out of our control, packages may not have an updated scan for a number of days. Orders will remain in “In Transit” status until it reaches the next shipping hub.
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